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Writing Emails People Want to Read: Using DISC in Everyday Communication

If you work with teams or clients from Westbury or nearby areas like Garden City, Mineola, Bethpage, Hicksville, or Baldwin, you know how tricky email communication can be. One person sends a two-sentence note, another replies with three paragraphs, and sometimes it feels like your message is lost in translation. The good news: with the DISC model, you can tailor your emails so they actually get read-and get results.

What Is DISC and Why Should You Use It for Email?

DISC is a simple way to understand people’s communication styles. It sorts personalities into four types: D (Direct), I (Influential), S (Steady), and C (Conscientious). Each type prefers a different approach-some want the facts, others want the big picture, and a few want all the details. When you know how to spot these styles, you can craft emails that get to the point for every reader.

  • D – Direct: Likes quick, results-focused emails.
  • I – Influential: Enjoys upbeat, friendly messages.
  • S – Steady: Prefers warm, supportive, and clear communication.
  • C – Conscientious: Wants detailed, logical, and well-organized info.

Takeaway: Think about who you’re emailing. Adjust your style for better connection and fewer back-and-forths.

Spotting DISC Styles in Your Inbox

If your team works across different offices or travels between Westbury, Bethpage, or Hicksville, you probably notice different email habits. Some people answer in minutes with bullet points; others take their time, replying with thoughtful questions or friendly notes.

  • Does your colleague respond with “Got it-moving forward”? That’s probably a D style.
  • Do you get smiley faces and “Hope you’re well!” greetings? That’s the I style in action.
  • Are they careful, polite, and check in on you? That’s S style.
  • Is their response detailed, and do they ask for data or documents? That’s classic C style.

Try this: Before you hit send, reread your draft. Does it match the person’s style? Adjust your tone or length to fit.

How to Write DISC-Friendly Emails

Here’s how to adjust your emails for each DISC style-so whether you’re connecting with someone in Garden City or heading over to Baldwin for a meeting, your messages land just right.

  • For D styles:
    • Keep it short-use bullet points.
    • Start with the main action needed.
    • Skip small talk, get to the point.
  • For I styles:
    • Add a friendly greeting or compliment.
    • Use positive, energetic language.
    • Highlight team wins or shared goals.
  • For S styles:
    • Open with a warm, polite introduction.
    • Be clear about expectations and next steps.
    • Offer support or ask how you can help.
  • For C styles:
    • Provide clear structure and details.
    • Use bullet points or numbered lists.
    • Attach relevant documents or data.

Tip: Try writing your next email using one of these approaches. See if replies come faster or feel more productive.

Real-World Example: Making Email Work Across Teams

Suppose your team is scattered between Westbury and neighboring towns like Mineola or Garden City. Some people prefer a quick reply; others want all the background. Here’s how a DISC-informed email could look:

Style Sample Email Opening
D “Project update: We need approval on the plan by Friday. Can you confirm?”
I “Hi! Great job on last week’s report. Can we chat about next steps?”
S “Hope you’re having a good week. Let me know if you need more info before Friday’s meeting.”
C “Attached is the updated document. Please review sections 2-4 for accuracy and let me know your feedback.”

Next step: Try using one of these openers in your next group email. Track which ones get the quickest or most thoughtful replies.

Make DISC a Habit in Your Daily Emails

Once you start matching your email style to your recipient’s DISC profile, communication improves-whether you’re at your desk in Westbury or catching up with colleagues in Baldwin or Bethpage. People feel more heard, projects move faster, and your inbox is a little less crowded with follow-ups.

  • Pay attention to how people respond to different email styles.
  • Keep a note of what works best for each teammate or client.
  • Share DISC tips with your crew-especially if you’re working across multiple locations.

Practice: Pick one person this week, guess their DISC style, and tailor your next email to match. Notice the difference it makes in their response.

Ready to Start?

Join a DISC training session or bring it to your team.

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