How DISC Can Help You Decide: Should You Email or Call?
You know that communication is key, but have you ever wondered why some people prefer a quick text, while others want to talk things through on the phone? If you work in or travel around Stanton, you’re surrounded by professionals from all walks of life-whether you’re taking the 5 through Anaheim or heading down to Huntington Beach for a meeting. Each person brings their own style to the workplace. That’s where the DISC model comes in. Understanding DISC can help you choose the right way to get your message across, whether you’re working with local teams in Cypress, connecting with clients in Buena Park, or collaborating with colleagues from nearby Garden Grove and Westminster.
DISC and Communication: Why It Matters
DISC is a simple personality model that helps you understand the different ways people like to communicate. It breaks down into four main styles:
- D (Dominance): Direct, to the point, likes quick decisions
- I (Influence): Social, enthusiastic, values connection
- S (Steadiness): Calm, supportive, prefers stability
- C (Conscientiousness): Detail-focused, careful, values accuracy
When you know a person’s DISC style, you can tailor your approach-making meetings, projects, and travel between local offices less stressful and more productive.
Tip: Start noticing how your team members respond to emails versus calls. This little habit can make your communication instantly more effective.
When to Send an Email
Email is great for sharing detailed information, keeping a paper trail, or reaching people who like time to think. If you’re dealing with someone who leans toward the C or S styles, email can be your best bet. Here’s when to hit “send”:
- You need to share lots of details or instructions
- The topic isn’t urgent or emotional
- You want to give someone space to review and respond
- You’re working with teams that juggle busy schedules-think of the traffic between Stanton and Anaheim at rush hour!
Try this: Next time you need to explain a process or share numbers, write it out in an email. Give your colleague a chance to digest before following up.
When It’s Better to Call
Some conversations just need a personal touch. If your teammate is a high D or I, they probably want things quick, direct, or high-energy. A call can help you:
- Clear up confusion fast, especially when a thread gets too long
- Discuss sensitive or urgent matters-nobody likes waiting for a reply when they’re on a tight deadline
- Build rapport, especially if you’re new to the team or working across locations
- Brainstorm or make decisions on the fly-think of chatting with a colleague while you both wait in line at that busy Stanton coffee shop
Takeaway: If your message could be misunderstood or needs a human touch, pick up the phone. It can save time and prevent mistakes.
How to Mix and Match Your Approach
Most teams aren’t just one DISC type. You might have a detail-oriented project manager, an outgoing salesperson, and a steady operations lead-all in the same group. Here’s how you can flex:
- Start with Email: Send the basics, outline the key points, and let people prepare.
- Follow with a Call: Use the phone to answer questions, confirm understanding, or move the process forward.
- Summarize Back in Email: After the call, send a short recap so everyone’s on the same page-especially helpful for those who like written records.
Try this: For your next project that spans Stanton and nearby areas like Buena Park or Garden Grove, coordinate with both email and phone. It keeps everyone included and prevents miscommunication.
Making DISC Work for You-Wherever You Are
Whether you’re leading a team in Stanton, meeting with clients in Anaheim, or collaborating with partners in Westminster, DISC training can help you choose the right communication style. Every drive down Beach Boulevard or quick trip to Cypress is a reminder that your network is diverse. Adjusting your approach based on DISC makes your leadership and teamwork more effective, no matter the location.
- Observe how people respond to different methods
- Ask for preferences if you’re unsure
- Be open to mixing up your style as you travel between offices or clients
Next step: Try the DISC assessment with your team to discover your own style and start making small communication tweaks. You’ll notice meetings run smoother and projects move faster, whether you’re in Stanton or heading out to Huntington Beach.