When to Send an Email or Make a Call: DISC Tips for Better Work Communication
If you’re working in or around Huntington Park, you know how busy life can get-whether you’re zipping through meetings in Los Angeles, grabbing tacos in Bell, or managing projects with teams in Downey, Maywood, or Commerce. With so much on your plate, figuring out the best way to connect-email or phone-can make all the difference in your day. DISC training helps you get this right. Here’s how you can use your DISC knowledge to choose the right method and make your communication more effective.
Understanding the DISC Model
DISC is a simple tool that shows your preferred way of communicating and working with others. The four main styles are:
- D (Dominance): Direct, decisive, and results-focused
- I (Influence): Social, enthusiastic, and people-oriented
- S (Steadiness): Calm, supportive, and dependable
- C (Conscientiousness): Detail-focused, careful, and quality-driven
Knowing your own style and the styles of your colleagues can help you choose the best way to communicate-so you don’t waste time or miss important points.
Tip: Before you reach out, think about your goal and the other person’s preferred style.
When Email Works Best
Email is a great tool, but only when it matches the needs of your audience. DISC training shows that some styles thrive with email, while others may not.
- D Styles: Use email when you need to get straight to the point-bullet points, action items, and quick updates work well. Keep it brief and focused.
- C Styles: Email is ideal when you need to share details, instructions, or data. C styles appreciate clear, organized, and thorough information they can review at their own pace.
Takeaway: If you’re working with someone who prefers speed or detail, start with an email. Make it clear, direct, and easy to digest-especially if you’re bouncing between locations like Commerce and Huntington Park and want to keep projects moving.
When to Pick Up the Phone
A phone call can sometimes get things done faster, especially for certain DISC styles.
- I Styles: These colleagues appreciate connection and tone. Calls let them hear your enthusiasm and build rapport quickly.
- S Styles: If you sense someone may have questions or concerns, a call helps build trust and allows for a supportive conversation. It’s more personal and gives them space to process and ask questions.
Tip: If your message is sensitive, complex, or could be misunderstood, calling is usually better. This is especially true when working with teams spread between Huntington Park and places like Bell Gardens or Maywood, where relationships matter.
Quick Guide: Email or Call?
| Situation | Phone | |
|---|---|---|
| Sharing updates or instructions | ✔️ | |
| Giving feedback or discussing concerns | ✔️ | |
| Confirming appointments or logistics | ✔️ | |
| Brainstorming or team decisions | ✔️ | |
| Communicating with someone new | ✔️ |
Next Step: Try using this table before your next outreach. It can save you time and help you get the response you need.
Using DISC Training with Your Team
If your team works across Huntington Park, Bell Gardens, Bell, Downey, Maywood, and Commerce, you already know how different people prefer different approaches. DISC training gives you practical ways to identify those preferences, so you can avoid missed calls, ignored emails, or double-booked meetings.
- Start meetings by asking how people prefer to get updates
- Use a quick DISC assessment to learn your team’s styles
- Adjust your communication-send a concise email to some, and schedule a quick call for others
Actionable Tip: The next time you’re coordinating across these areas, try matching your communication method to your colleague’s DISC style. You’ll notice smoother teamwork and faster decisions.
Final Thoughts: Make Communication Work for You
DISC isn’t just theory-it’s a practical tool you can use every day, whether you’re leading a project, resolving a conflict, or onboarding a new hire. By choosing email or phone based on DISC styles, you’ll save time, build stronger connections, and help your team get better results-whether you’re in Huntington Park or traveling to nearby cities.
Try this today: Before your next message, pause and ask yourself, “Which DISC style am I working with-and would this be better over email or with a call?” Adjust your approach and see how much easier communication becomes.