How DISC Helps You Decide: Should You Email or Call?
As professionals, leaders, and teams, you know that communication can make or break a project-especially when you’re juggling deadlines and personalities. If you’re based in Fate or traveling to places nearby like Rockwall, Heath, Rowlett, Royse City, or Wylie, you’ve likely seen how different people prefer different ways to connect. The DISC model helps you figure out when to send an email and when to pick up the phone, so your message lands the right way, every time.
Understanding DISC: Why It Matters for Communication
The DISC assessment sorts personalities into four main styles: Dominance, Influence, Steadiness, and Conscientiousness. Each style has its own way of working, making decisions, and-most importantly-communicating. If you’ve ever sent an email that was ignored or made a call that felt too forward, DISC can help you know what works best for each person on your team.
- D (Dominance): Direct, results-focused, likes quick updates.
- I (Influence): Social, enthusiastic, prefers a personal touch.
- S (Steadiness): Patient, supportive, values consistency and clarity.
- C (Conscientiousness): Analytical, detail-oriented, wants precise information.
Quick Tip: If you’re not sure about someone’s style, start by watching how they reach out to you. That can give you clues about what they prefer.
When to Email: DISC Says Keep It Simple
Some conversations are just better by email, especially for certain DISC styles. Here’s when you should hit “send” instead of dialing:
- D and C styles: Both Dominant and Conscientious folks appreciate quick, clear details. If you need to share instructions, a project update, or data, an email gives them what they want-without small talk or interruptions.
- Written record: When you need a paper trail, like following up after a meeting or clarifying responsibilities, email is your best bet.
- Time zones and busy schedules: If you’re traveling from Fate to Wylie or Rockwall and working odd hours, an email lets everyone respond when it’s convenient.
Try this: For your next data-heavy update, send an email with bullet points and a clear subject line. You’ll notice people respond faster-and with fewer questions.
When to Call: DISC Says Make It Personal
There are times when an email just won’t cut it. That’s when DISC nudges you to pick up the phone:
- I and S styles: Influencers and Steady types value connection. If you need to discuss feedback, brainstorm, or solve a sensitive issue, a call adds the human touch they appreciate.
- Urgency: If something’s time-sensitive-maybe a change in plans as you travel between Royse City and Heath-a call or even a quick video chat ensures your message is understood right away.
- Complex topics: When details might get lost in translation, or emotions run high, a phone call helps you clear up confusion and build trust.
Next step: Before sending your next feedback email, ask yourself, “Would this be easier to discuss in a quick call?” If the answer is yes, make the call. You’ll save time and avoid misunderstandings.
Making DISC Work for Your Team
Every team is a mix of DISC styles. If you’re managing a project or leading a meeting, you can use DISC to set the tone for communication-whether you’re based in Fate or heading over to Rowlett or Rockwall for a client visit. Here’s how you can put this into action:
- Get to know your team’s DISC profiles. Use a quick assessment or a team workshop.
- Set clear guidelines: When should you email? When is a call better?
- Encourage everyone to share their preferences up front, especially when working remotely or across locations like Heath and Wylie.
Takeaway: The more you use DISC, the more you’ll see meetings run smoother and projects move faster-because everyone’s communicating in the way that works best for them.
Start Small, See Big Results
Whether you’re welcoming a new hire from Royse City or updating your long-time colleague in Rowlett, using DISC to guide your choice between email and phone can transform your daily interactions. Next time you need to connect, pause and think: What style am I working with? Then choose the approach that matches. You’ll notice less confusion, faster decisions, and-best of all-more positive working relationships.