How to Write Emails Everyone Actually Reads Using DISC
Are your emails getting lost in the shuffle, or are people responding with real action? If you want to improve your workplace communication and make sure your message lands, understanding the DISC model can give you a practical edge. Whether you’re working with teams or clients, using DISC can help you tailor your writing style so your emails get noticed-and get results.
What DISC Means for Email Communication
The DISC model breaks down communication into four main personality styles: Dominance, Influence, Steadiness, and Conscientiousness. Each style prefers a different approach in emails. By recognizing these differences, you can adjust your message so it fits what your recipient needs-and gets your point across more smoothly.
- Dominance (D): Direct and to the point. These folks want quick answers and clear action items.
- Influence (I): Friendly and enthusiastic. They appreciate a positive tone and personal touch.
- Steadiness (S): Patient and supportive. They value trust, details, and a steady pace.
- Conscientiousness (C): Precise and logical. They need clear facts and organized information.
Knowing this, you can write emails that hit the mark-no matter who’s in your inbox.
Next time you draft an email, ask yourself: What style best fits the person I’m writing to?
Simple Steps to Use DISC in Your Emails
- Start with their style, not yours. Think about how the person usually responds to emails. Are they quick and direct, or do they prefer a detailed update?
- Match your subject line to their preference. For “D” types, use clear, action-oriented subjects. For “I” types, add a friendly touch. For “S” types, keep it steady and reassuring. For “C” types, be specific and factual.
- Keep it brief or thorough as needed. D and I types often prefer concise messages, while S and C types may want more background or details.
- Use the right tone. Mirror their level of formality and energy. Too casual or too stiff? Adjust to match their comfort zone.
- End with a clear next step. Make it easy for them to respond or take action, based on their style.
Try these tips the next time you’re sending a team update or following up with a manager. You’ll notice more people actually read and respond to your emails.
Everyday Examples: DISC in Action at Work
Here’s how DISC can help you write emails that suit different colleagues or clients:
- Team Project Update: For a “D” leader, skip the small talk and lead with the latest results. For an “S” team member, share project changes gently with clear explanations.
- Sales Follow-Up: “I” types like a cheerful tone and a quick check-in about their day. “C” clients want data, timelines, and answers to their questions.
- Conflict Resolution: “S” and “C” personalities often appreciate respectful, detailed explanations. “D” and “I” types may want a quick call to action.
Test out these approaches and watch your response rates improve.
Quick Tips: Making Your Emails Stand Out
- Personalize whenever you can. Even a small note about a recent meeting or shared project builds connection.
- Use formatting wisely. Break up long sections, use bullet points, and highlight key details for “C” types.
- Ask for feedback. If you’re not sure you’re hitting the right note, check in with your team about email preferences.
Adopting DISC strategies doesn’t mean changing who you are-it means meeting people where they are. Start small, try one new tactic this week, and see how it works.
Bringing It All Together
Email is a big part of how you get things done, whether you’re working from downtown Roseville or commuting in from Rocklin, Granite Bay, Lincoln, Citrus Heights, or Folsom. The DISC model gives you a practical toolkit to make your communication more effective, especially when every minute counts.
- Next time you’re stuck in traffic on Douglas Boulevard or heading back from a lunch meeting at your favorite spot, think about the emails you need to send. Who are they for? What style would help your message land?
- Try tailoring your next three emails based on DISC. Track who responds faster, who asks better questions, and who follows up without reminders.
By making a few small changes, you can help your team, clients, and partners feel heard and motivated to respond-no matter if they’re in the office or working remotely from a nearby area.
Give DISC a try in your next batch of emails. You’ll find it’s a straightforward way to build better communication and get more done, from Roseville to all the neighboring communities you serve.