How DISC Can Help You Decide: Email or Phone Call?
If you work with a team, lead a department, or handle clients around Lincoln, you know communication can make or break your day. Maybe you live in Roseville and commute in, or you’re collaborating with colleagues from Rocklin, Citrus Heights, Auburn, or Woodland. One question pops up all the time: should you email, or is it better to just pick up the phone? The DISC model of personality can help you answer that, making your messages hit home every time.
Understanding DISC Communication Styles
DISC breaks down behavior into four main styles: D (Dominance), I (Influence), S (Steadiness), and C (Conscientiousness). Each one prefers a different way of communicating. If you understand these styles, you can tailor your message-no matter if you’re writing or calling.
- D-Style: Direct, fast-paced, and goal-oriented. They want quick facts and action.
- I-Style: Friendly, upbeat, and people-focused. They love conversation and connection.
- S-Style: Steady, calm, and reliable. They value relationships and clear expectations.
- C-Style: Analytical, careful, and detail-oriented. They want accuracy and time to think.
Knowing these styles, you can adjust how you reach out. That’s the secret to reducing confusion and missed signals at work.
Takeaway: Think about your coworker’s DISC style before you hit send or dial. It can save you time and keep your projects on track.
When to Send an Email-According to DISC
Email is great for sharing details, documentation, and updates-especially when your recipient likes to review things at their own pace. Here’s how you can use email for each DISC style:
- D-Style: Use email for quick updates or when they need written documentation. Keep it short and clear.
- I-Style: Use email for follow-ups after a meeting or to share ideas, but keep it light and positive.
- S-Style: Use email for outlining steps, confirming agreements, or giving them time to process changes.
- C-Style: Use email for detailed instructions, data, and anything that requires accuracy. Give them space to review before responding.
If you’re working late in Auburn or you’re in Woodland and need to catch up with someone in Rocklin, email gives everyone a chance to respond when it works best for them.
Tip: Match the length and tone of your email to the recipient’s DISC style for better results.
When to Pick Up the Phone-DISC’s Take
Some conversations need a personal touch or quick back-and-forth. This is where a phone call shines. Here’s how DISC styles respond to calls:
- D-Style: Call if it’s urgent or you need a decision right away. Get to the point fast.
- I-Style: Call to brainstorm or celebrate wins. They enjoy real-time energy and connection.
- S-Style: Call if you’re discussing change or sensitive topics. They appreciate your personal approach.
- C-Style: Call for clarification if written instructions aren’t clear. Be ready with facts and respect their need for accuracy.
If you’re caught in traffic on I-80 from Citrus Heights, a quick phone call can clear up confusion faster than a string of emails.
Practical step: Before you call, jot down your main point. Respect their time and communication style.
Blending Email and Phone for Better Results
Sometimes, you’ll need to use both email and phone-especially if your team is spread out from Lincoln to Roseville or Auburn to Woodland. For example, you might email a proposal, then call to answer questions or get feedback. This approach builds trust and saves everyone time.
- Email first to share big details or documents.
- Follow up with a call for clarification or decisions.
- After the call, send a summary email so everyone is on the same page.
This mix works well for group projects, client updates, or when you’re onboarding new employees in different offices. It also helps when people have different work styles or schedules.
Next step: Think about your next project-can you blend both methods? Try it and see how your team responds.
Make DISC Part of Your Daily Routine
If you’re leading a meeting in Lincoln, working remotely from Roseville, or traveling out to Rocklin, knowing when to email or call can make your day run smoother. The DISC assessment gives you the tools to read the room-even if that room is a virtual one.
- Take time to learn your team’s DISC profiles.
- Ask about their communication preferences.
- Practice matching your method-email or phone-to their style.
It’s not about changing who you are. It’s about making sure your message gets through, no matter where you’re working or who you’re working with.
Action: Pick one coworker today. Try adjusting your next email or call based on their DISC style. See what happens!